One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.

What is QoS?

VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Despite its enhanced security features, cloud computing isn’t 100% safe from data breaches. A small- or medium-sized business still needs to be proactive in making sure their data is secure in the cloud. The following tips will help tighten cloud data security.

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck because we have some of the best tricks of the trade to share with you.

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The audience doesn’t want to see the speaker’s cluttered desktop or unread emails as the PowerPoint presentation is being set up.

Nowadays, it’s more prudent to assume that your business will face a cyberattack in the near future, rather than be complacent and hope for the best. One of the best ways to ensure that your organization has the capability to weather or resist a cyberattack is by conducting a security audit.

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution.

People have always been intrigued by what the future holds. But while seers use crystal balls and tarot cards to get a glimpse of what’s to come, business leaders shouldn’t have to base their business forecasts on pseudoscience. Instead, they should use a scientific tool that collects and analyzes data to do reliable predictive forecasting, such as Microsoft’s Power BI.

Power BI is a separate Microsoft product on its own, but if you have a Microsoft 365 Enterprise E5 subscription, then you can avail of Power BI for Microsoft 365. Both versions use a variety of statistical techniques, such as modeling and data mining, to analyze current and previous information to make accurate predictions.

Data is valuable to business, so it’s bizarre that some companies don’t have a proper data backup strategy in place. Organizations of all sizes — including yours — need to be proactive when backing up their data. Here are four of the best backup solutions in the market for your consideration.

Isn’t it frustrating when the page you’re visiting takes an eternity to load? Oftentimes you blame the app or your phone, but did you ever consider that it’s your mobile data connection OR internet connection that’s the problem?

Wi-Fi noise

Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4 GHz)? So when deciding where to place your router, determine whether there are any electronic devices nearby, as they emit signals that can interfere with your router’s signal.

Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant.

A strong network enables your business to surf the web and access cloud productivity apps. Behind these networks are Wi-Fi routers that keep your devices connected to the internet. While there are many more components involved in setting up a strong network, your choice of router can make a huge difference.