1. How are our communication skills?
Information was presented in a manner that reduced the complexity of the system integration from HD installation, server installation, program installation, etc. Information was presented in a way that was easy to retain for future configuration and usage. Patience is continually given until the customer has a complete and full understanding of the product.
2. Do we take ownership of projects/problems and work on them until resolved?
E2E goes out of the way to assist with multiple inquiries and assist with current partnerships to achieve results. E2E has been available for third party questions and assists with third party resolutions.
3. How is our creativity for finding and successfully implementing new technology?
E2E keeps the customer in mind when implementing new systems for ease of use and cost effectiveness. E2E ensures that the product functions properly and readily assists with additional products that may enhance the quality of the new system.
4. How is our response?
E2E responds within the hour to address or schedule a meeting to address issues. E2E has been accessible at all times via office or cell phone.
5. Did we do a good job?
E2E completes the job in a timely manner that produces immediate results to address issue at hand.
6. Was the problem fixed the first time?
7. Would you recommend us your friends and other businesses?
Bilt By Agassi and Reyes