Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.
The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together
From clinics to clicks: Why telemedicine is becoming the new normal in patient care
Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice.
What is telemedicine?
Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to receive medical care remotely.
AI is great, but it creates a security blind spot
You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.
Keys to comfort and performance: Choosing the right keyboard
AI-powered VoIP to take customer communication to new heights
Supercharge your note-taking with Copilot in OneNote
Unlocking the power of multicloud: Key benefits and challenges for your business
The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements.
5 Strategies to keep your business running during disruptions
Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, and valuable resources when things go wrong.
Think you can spot a phishing email? This new trick is harder to catch
Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past your defenses.
Essential Android apps for maximum productivity
Selecting the right productivity apps can significantly enhance your efficiency when working on an Android device. This article breaks down the best options for specific tasks — word processing, spreadsheets, presentations, storage, document scanning, and working with PDFs — so you can pick the tools that match your workflow.
